fbpx

Privacy Policy

Effective Date: 10 May 2024

At A1 Movers, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.a1movers.uk]or use our services. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

If you do not agree with any terms in this privacy policy, please discontinue use of our services and website.

  1. Information We Collect

We collect various types of information from you when you visit our website or use our services, including:

Personal Data:

– Contact Information: Name, phone number, email address, and postal address.

– Moving Details: Information related to your move, such as the origin and destination addresses, moving dates, and type of services required.

Automatically Collected Information:

– Device Information: Your IP address, browser type, device type, and other technical data when you visit our website.

– Usage Data: Details about how you interact with our website (e.g., the pages you view, the time you spend on the site, etc.).

  1. How We Use Your Information

We use the information we collect to provide and improve our services, including:

– Service Delivery: To process your moving service requests, provide quotes, and communicate with you.

– Customer Support: To respond to your inquiries, complaints, or requests.

– Marketing and Promotions: With your consent, to send promotional materials and special offers related to our services.

– Analytics: To understand how users interact with our website and improve the user experience.

  1. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties, such as:

– Service Providers: Companies that assist us in providing our services, such as payment processors, logistics partners, and IT support.

– Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to legal processes (e.g., court orders).

– Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

  1. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. If you request deletion of your data, we will take appropriate measures to delete it unless required by law to retain it.

  1. Your Rights

You have the right to:

– Access: Request access to your personal information that we hold.

– Correction: Request correction of any inaccurate or incomplete information.

– Deletion: Request the deletion of your personal data, subject to legal obligations.

– Withdraw Consent: Withdraw your consent to receive marketing communications at any time.

To exercise these rights, please contact us at info@a1movers.uk

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site. You can manage cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. Please review this policy periodically to stay informed of any updates.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

A1 Movers 

Website: www.a1movers.uk

Phone: 07309 462000

Email:info@a1movers.uk

Get a Free Quote